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Frequently Asked Questions (FAQ) | U-Stor-It Self Storage

Frequently Asked Questions

If there is a storage space available that meets your specific needs, you can move in anytime.

Your contract is month-to-month, and you may move out at any time. However, we would appreciate a 7-day notice prior to the rent due date.

No, we rent on a month-to-month basis unless the customer requests otherwise.

We require a government-issued photo ID (examples: driver’s license, state ID, or passport).

No. When given your personal gate access code, you will have 24/7 access to your unit.

You can pay in person, mail a check or money order, contact us by phone, or make a payment through our website. You may also sign up to have your payments automatically deducted from your credit or debit card monthly. We also have an overnight drop box available at our facilities for payments.

Checks, cash, money orders, VISA, MasterCard, American Express, and Discover.

You can either use our Storage Calculator on our website or call our office and speak to one of our experienced staff.

You do need to have a lock for your rental. If you do not already have one, we do sell maximum security disc locks for your convenience.

You cannot store liquids, mothballs, explosives, flammable liquids, toxic materials, or perishables. Please contact us if you have any questions regarding a specific item.

Depending on availability, we do have carts or dollies for your convenience.